We offer limited free delivery in Canada!
Please note that delivery is free to most areas but not all. If your location is remote in the courier's definition we will contact you with a shipping quote. We will only ask you to pay the difference between our standard shipping cost and the cost of shipping to your area.
If product is in stock we strive to deliver in the GTA within one week and in the rest of Canada within two weeks, if it's not in stock we will let you know the estimated arrival date.
Please note: currently we do not offer assembly services. Assembly of a typical bunk bed can take 2 hours on average.
Delivery agent(s) will normally leave the boxes in the room of your choice.
Each bed comes flat-packed in a few boxes, typically 4 to 8.
We make every effort to accommodate your schedule but please note that we can't always arrange delivery for the time and date of your preference. Someone will need to be home to inspect the boxes and sign for them.
All shipping is fully insured against loss or damage.
If you notice damage to any box please try to check if the damage is to the packaging only or to the product itself. You can open the box, driver will wait. if you do notice damage to the product please mark it as damaged when signing for it and take a picture.